Privacy Policy

Data protection

You can access our Website home page and browse our site without disclosing your personal data. However, when you register with us you will be asked to provide certain information about yourself.

What information do we collect and how do we obtain it?

If you register with us you will be asked to provide certain information such as your name, address, telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.

We use the information that we collect about you to:

• Process your order
• Administer this website.
• Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
• Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest.

Credit Card Information

We do not share customer details with any 3rd parties.

All Credit/Debit Card processing is done by a 3rd party. Mobility Equipment Hire Direct do not receive or process any credit card information. You can choose to pay with our payment gateway Realex, or to pay with Paypal.

Payment gateways such as RealEx protect credit card details by encrypting sensitive information, such as credit card numbers, to ensure that information is passed securely between the customer and the merchant and also between merchant and the payment processor. Please note, your card details are stored securely by Realex to allow for quicker payment the next time you log in also allowing us to extend your hire period easily if required.

Once you have signed up to PayPAL with an email address and password you can use the same log in details to shop at any website that accepts PayPal. PayPal's secure payment platform saves your preferred online card payment details and is a safe, easy way to pay online.

Use of Cookies

This website uses cookies. A cookie is a small piece of information that is stored on your PC. Cookies help sites remember information about your visit, like your cart information and other settings. With this information, sites can make your next visit easier and the site more useful to you. When using the Mobility Equipment Hire Direct site for the first time you will be required to accept our cookie policy.